![]() ![]() Integrate third-party compliance tools with the Webex Events API and consume Webex Calling Call Events for eDiscovery and Archival.Īdding support to create DECT Networks, base stations, and handsets using API. Webex Events API support for Webex Calling CDRs ![]() Users can use the notification pop-up window to answer the incoming call on their Webex App.įor details, see Monitor other user's line status and call park extensions. This notification is helpful for Directed Call Pickup scenarios where Calling users can answer calls coming to their coworker's phone line, if they aren’t available. ![]() This capability allows Webex Calling users to monitor the line status of another user and receive notifications on their Webex App for any incoming calls to the monitored line. Location administrators can now configure additional features such as announcement repository, music on hold, call queue agent report, and virtual extension range.įor details, see Delegate location administration.īusy Lamp Field (BLF) Call Pickup Notification on the Webex App NovemberĪdditional feature support for Location Administrator See the Webex Receptionist Client Support FAQ document to know the changes in the Receptionist Client. Webex Attendant Console provides the following:Īttendants have visibility into incoming calls, calls waiting, call queues, parked calls, presence information, call control features, and key calling KPIs.įor more details, see Get started with the Attendant Console. ![]() This web-based client seamlessly integrates into the Webex App. Introducing the Webex Attendant Console, which is a modern user experience for front office operators and receptionists. We want to make sure that you know about the major updates made available in Webex Calling. ![]()
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